Axcoda Guard
Never miss a TikTok Shop deadline
Guard watches your TikTok Shop and alerts you in Telegram, by email or with a browser notification before a shipping, cancellation, return or chat deadline runs out.
For TikTok Shop sellers in Poland. Start on the free plan — you only pay if you order the Pro plan.
Product tour
Urgent items
Everything that needs attention now, grouped by urgency.
Alert settings
Choose which alerts you get and how early.
Recipients
Alerts to email, Telegram and browser notifications.
Alerts in Telegram
Example alerts at the default anonymised level: no order numbers or amounts. Email and browser notifications carry the same text. Tap “On it” so your team knows who handles it.
⏰ Order awaiting shipment — 2 h 40 min left (until 14:30)
Shop: Moda PL
↩️ 3 returns await your decision — nearest deadline in 5 h
Features
Orders to ship
reminders before the shipping deadline and before automatic cancellation.
Stuck tracking
a parcel that has not moved for too long.
Cancellation requests
requests waiting for your answer, with the deadline.
Returns and refunds
requests that need your decision before TikTok decides for you.
Buyer chats
a buyer has been waiting for a reply for too long.
Low stock
products about to run out, with a forecast.
Product problems
listings rejected, suspended or frozen by TikTok.
Shop connection
the TikTok authorisation is about to expire or was revoked.
Shop health
A dashboard of your shop’s key performance metrics, alerts when they drop, and practical advice on what to fix.
Data protection
Servers are in the EU. Guard does not store your buyers’ names, addresses, phone numbers, emails or chat messages. By default, alerts contain no order numbers or amounts.
How it works
- 01
Create an account with your email address.
- 02
Connect your TikTok Shop — you authorise Axcoda in TikTok; Guard only reads data and never changes anything in your shop.
- 03
Add who should get alerts: your Telegram, a team group, an email address or this browser.
- 04
Get alerts and morning and evening digests; tap “On it” so your team knows who handles what.
Pricing
Free
0 PLNper month
- 1 shop, 1 recipient
- Shipping, cancellation, return and authorisation alerts
- Up to 100 alert messages per month
- Daily digests and shop health
Pro
49 PLNper month
- Up to 5 shops and 5 recipients
- All alerts: tracking, chats, stock and product problems too
- Unlimited alert messages
- Browser push notifications
- Daily digests and shop health
Pro comes with a 14-day free trial; no card needed. Billed monthly; cancel at any time.
Prices are net. Payments are processed by our reseller Paddle, which adds VAT where it applies.
Access and support
Axcoda Guard is an online service: nothing to install. You use it in your browser and receive alerts in Telegram, by email or as browser notifications. Access starts right after sign-up; Pro features start as soon as the plan or trial is active. Questions about the service or your purchase: [email protected].
Terms and policies
Please read the Terms of Service, Privacy Policy, Refund Policy and Data Processing Agreement.